Shipping policy

6. Shipping & delivery

  1. We ship from Switzerland to the countries shown during checkout (for example Switzerland, EU countries and other destinations where offered).
  2. Orders are shipped to the delivery address provided during checkout. Please make sure your address is correct and complete.
  3. Estimated delivery times are shown in the product or during checkout. These are guidelines, not guaranteed delivery dates.
  4. If a product is no longer available after you place an order, we will inform you as soon as possible and refund any payments for that product.
  5. If a parcel cannot be delivered due to incorrect address details, refusal to accept or non-collection, additional costs (for example reshipping) may be charged to you.